Mortgage Collection Specialist
Company: VSA Resorts
Location: Virginia Beach
Posted on: October 2, 2024
|
|
Job Description:
Description:About Us: Vacatia is an innovative hospitality
company reinventing the timeshare experience across discovery
booking and stay. VSA Resorts' properties include Ocean Key Resort,
Atrium Resort and Ocean Sands Resort, all located in the heart of
the Virginia Beach oceanfront where you are within walking distance
to the beach, local restaurants, entertainment, shopping, and more.
VSA Resorts reflects Vacatia's dedication to providing owners and
guests with high-quality, hassle-free vacations in some of the most
in-demand destinations. Join our Mortgage Team and our commitment
to enhancing owner and guest experiences.Summary:Assist the
Portfolio Manager with the daily operations of the
Mortgage/Collections Department and collect on delinquent accounts
to limit collection portfolio losses and delinquencies. Potential
bonus incentive for meeting monthly collection goals. Follows
directions from the Portfolio Manager and ensures attainment of the
Collection Department's goals and objectives while performing the
following duties. Essential Duties/Responsibilities:Calls past due
mortgage accountholders in a consistent and effective way,
obtaining payments to bring the accounts' status to
currentMaintains accurate records, including paperwork for
lendersReduces delinquency, working toward team goalsMust be able
to work well with othersCommitted to providing excellent customer
service - being both knowledgeable and courteous when speaking with
customersPerform any related duties as assigned or as the situation
dictatesBenefits:Incentive bonusesPaid VacationPaid Sick
LeaveMedical & Dental Insurance401k PlanRequirements:
Education/Experience: Must have High School Diploma or GEDMust have
at least 1 year of experience in mortgage collectionsProficient
knowledge of basic computer skills is required. Software utilized
include SPI Timeshare Software and the Microsoft Office programs,
including OutlookMust also possess general knowledge of office
equipment (computers, copy machines, fax machines, postage machine,
etc.) Must possess good written and verbal communication
skillsMastery of basic math skills is mandatoryMust be able to
adapt and perform in pressure situations, as well as execute a
variety of tasks as assigned or as situations dictatePosition
Qualifications:To perform this job, an individual must be able to
perform each of the above essential duties satisfactorily. The
following requirements are representative of the knowledge, skill,
and ability required. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions. Physical Requirements:While performing the essential
duties of this Job, the employee is commonly required to stand,
talk and hear. Additionally, employees in this position are
frequently required to walk; use hands to lift, place, handle, and
feel; stoop, kneel and crouch when filing. Employees must
frequently lift and move up to 10 pounds and occasionally lift and
move up to 25 pounds. Lifting items over 25 pounds will be done
with equipment or two or more employees.Disclaimer: Vacatia is an
equal opportunity employer. All decisions are based only on the
individual's qualifications and ability to perform the work. An
application must be completed for each position for which you are
applying. Qualified and interested individuals may submit their
application to Human Resources.Vacatia reserves the right to modify
this job description at any time, without notice. The specific
requirements, duties and skills set forth in this job description
are intended to be all-inclusive as of the date this document is
prepared. However, this job description may not contain all the
duties, physical requirements, and skills that you may be asked to
perform during the period of time you work with Vacatia. Further,
the job description is not a guarantee that you will perform any or
all of these duties.#VACCompensation details: 18-18 Hourly
WagePI9bca0f4f070b-25660-35536079
Keywords: VSA Resorts, Newport News , Mortgage Collection Specialist, Accounting, Auditing , Virginia Beach, Virginia
Click
here to apply!
|