Enterprise Product & Experience (EPX) Risk Manager, Enterprise Services Risk Office (ES Risk)
Company: Capital One
Location: Newport News
Posted on: October 24, 2024
Job Description:
Center 3 (19075), United States of America, McLean,
VirginiaEnterprise Product & Experience (EPX) Risk Manager,
Enterprise Services Risk Office (ES Risk)We are hiring! The
Enterprise Services Risk Office provides risk management support to
several lines of business including: Tech, Enterprise Product &
Experience (EPX), Brand, Enterprise Supplier Management, Capital
One Ventures, External Affairs, and Capital One Software (C1S). As
the risk team for Enterprise Product and Experience (EPX), we are
on the cutting edge of risk management and provide support for new
and emerging technologies as well as critical business strategies.
Capital One has taken a bold journey to build a technology company,
while operating in a complex, highly regulated business. -This role
supports Capital One Enterprise Product and Experience (EPX). This
group is responsible for some of Capital One's most impactful and
strategic work including the Capital One mobile app, enterprise
identity services, all our associate tools (e.g. Slack, Zoom, etc)
and much more. - The team is always thinking about game changing
products and experiences to benefit the company, and as their risk
partner- you are a central player in all the excitement. -As a
Manager Risk Guide supporting EPX, you will partner with colleagues
across product, design, tech and other risk teams to deliver
results that have a direct impact on internal and external customer
experience and implement risk solutions to ensure Capital One's
continued stability and success. Responsibilities require
partnering with a broad set of leaders and stakeholders to identify
existing and potential emerging risks in an open, collaborative
environment where new ideas and solutions are both welcomed and
rewarded.The successful candidate will have knowledge of process
management strategies, risk methodologies and ability to build
relationships with business and risk partners. The ability to think
from a 'customer back' perspective is also critical. Leaders in
risk management at Capital One are highly motivated professionals
with excellent organizational, leadership and communication skills.
They have a high level of exposure across lines of business and the
opportunity to work with executives to create and implement
innovative solutions to identify and mitigate potential risks to
Capital One. -Responsibilities:
- Partner with EPX and leverage a trusted advisor model to
support business initiatives, issue management, process
improvement, control testing and related risk assessment
activities
- Develop a deep understanding of business strategies, products,
services, and risk profile -
- Implement process improvements: process certification
framework, process hierarchy change management, change control, and
risk reporting -
- Oversee, review and manage Enterprise process hierarchy (L1/L2
processes) -
- Ensure independent escalation of risk management gaps, issues,
and concerns, including emerging risks and regulatory focus
areas
- Consult on Risks across the first line of defense business
partners providing advice and guidance as needed
- Participate in processes criticality assessments and process
level assessments -
- Manage multiple tasks independently to meet deadlines
- Communicate complex ideas concisely and convincingly, adjust
communication to the audience and comfortable with presenting to
executive leadership.
- Collaborative, values diverse perspectives and seeks insights
from others. Brings energy to the group and rallies them around a
common goal.Basic Qualifications:
- High school diploma or equivalent
- At least 3 years of experience in Risk Management
- At least 3 years of experience supporting internal business
clients
- At least 3 years of experience in project, process, or program
managementPreferred Qualifications:
- Bachelor's Degree or military experience
- 5+ years experience in Risk Management
- 5+ years of experience in Change or Process Management
- Risk Certifications (CRCM, CAMS, CIPP, ABA Risk Management
Certification)
- Business Process Management certification, Lean or Green Belt
Certification -
- Strong communication skills with various stakeholders with
proven ability to drive resultsAt this time, Capital One will not
sponsor a new applicant for employment authorization for this
position.Capital One offers a comprehensive, competitive, and
inclusive set of health, financial and other benefits that support
your total well-being. Learn more at the -. Eligibility varies
based on full or part-time status, exempt or non-exempt status, and
management level.This role is expected to accept applications for a
minimum of 5 business days.No agencies please. Capital One is an
equal opportunity employer committed to diversity and inclusion in
the workplace. All qualified applicants will receive consideration
for employment without regard to sex (including pregnancy,
childbirth or related medical conditions), race, color, age,
national origin, religion, disability, genetic information, marital
status, sexual orientation, gender identity, gender reassignment,
citizenship, immigration status, protected veteran status, or any
other basis prohibited under applicable federal, state or local
law. Capital One promotes a drug-free workplace. Capital One will
consider for employment qualified applicants with a criminal
history in a manner consistent with the requirements of applicable
laws regarding criminal background inquiries, including, to the
extent applicable, Article 23-A of the New York Correction Law; San
Francisco, California Police Code Article 49, Sections 4901-4920;
New York City's Fair Chance Act; Philadelphia's Fair Criminal
Records Screening Act; and other applicable federal, state, and
local laws and regulations regarding criminal background
inquiries.If you have visited our website in search of information
on employment opportunities or to apply for a position, and you
require an accommodation, please contact Capital One Recruiting at
1-800-304-9102 or via email at . All information you provide will
be kept confidential and will be used only to the extent required
to provide needed reasonable accommodations.For technical support
or questions about Capital One's recruiting process, please send an
email to Capital One does not provide, endorse nor guarantee and is
not liable for third-party products, services, educational tools or
other information available through this site.Capital One Financial
is made up of several different entities. Please note that any
position posted in Canada is for Capital One Canada, any position
posted in the United Kingdom is for Capital One Europe and any
position posted in the Philippines is for Capital One Philippines
Service Corp. (COPSSC).
Keywords: Capital One, Newport News , Enterprise Product & Experience (EPX) Risk Manager, Enterprise Services Risk Office (ES Risk), Executive , Newport News, Virginia
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