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Customer Service Specialist - Dental

Company: VirtualVocations
Location: Newport News
Posted on: November 19, 2024

Job Description:

A company is looking for a Work from Home Customer Service Specialist - Dental in Tennessee.



Key Responsibilities

Respond to customer inquiries via inbound and outbound calls regarding eligibility and benefits
Document each interaction in the computer tracking system and forward specific inquiries for resolution
Maintain a professional demeanor while working in a fast-paced environment and multitasking across applications


Required Qualifications

One year of previous call center experience
Ability to attend a 100% classroom training program
Experience in the dental care industry is a strong advantage
Must be computer savvy and able to resolve minor technical issues
Must have the required equipment and internet specifications for remote work

Keywords: VirtualVocations, Newport News , Customer Service Specialist - Dental, Hospitality & Tourism , Newport News, Virginia

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