Pre-Licensed Representative - Onsite
Company: Teleperformance USA
Location: Richmond
Posted on: November 14, 2024
Job Description:
Category : Customer Service/Support
-About TP -Teleperformance is a global, digital business services
company. We deliver -the most advanced, digitally powered -business
services to help the world's -best brands streamline their business
in -meaningful and sustainable ways.With more than 500,000 inspired
and -passionate people speaking more than -300 languages, our
global scale and local -presence allow us to be a force of good -in
supporting our communities, our -clients, and the environment. -
-Benefits of working with TP include:
Paid TrainingCompetitive WagesFull
Benefits (Medical, Dental, Vision, 401k and more)Paid Time
OffEmployee wellness and engagement programs -How do you become a
Licensed Insurance Agent? - Teleperformance offers a 5-day paid
training to help you prepare for the State Insurance Exam. - -
-What can you expect? - Teleperformance will provide a trainer,
learning tools, and cover the cost of your state exam! -After you
pass the exam, Teleperformance will support you in obtaining your
license in all the states/territories we operate in.
-Teleperformance and You -Through a balanced -high-tech and
-high-touch -approach -blended with -deep -industry and geographic
expertise, we -make people's lives -simpler, faster, and safer. We
help companies adapt quickly to changing needs, and are inspired to
deliver only the -best in all that we do. You will become a key
contributor in making that happen. - -As the eyes and ears for our
team fielding customer inquiries and finding innovative ways to
respond, you will work in a collaborative and engaging environment.
You will have the chance to interact with people from all walks of
life, and no two days will be the same. As you continue to grow and
challenge yourself, you will discover your potential can take you
anywhere you want to go. -Did you know that our Chief Client
Officer started her career at Teleperformance as an agent and
advanced to the pinnacle of the company? At Teleperformance, the
sky is the limit! -This position will be based on-site at our
Richmond, Virginia location.Your ResponsibilitiesAs a Pre-Licensed
Representative, your main responsibility is to find innovative ways
to respond to varying questions, issues, and concerns. -
- Handle and carefully respond to all customer inquiries
- Provide excellent customer service through active
listening
- Work with confidential customer information and treat it
sensitively
- Aim to resolve issues on the first call by being proactive
- Appropriately communicate with customersWe're looking for
fearless people - people who are inspired to deliver only the best
in all that we do.
- 6 months customer service experience minimum
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer system
- Proven oral & written communication skills
- 6 months Call Center experience, preferred
- Logical problem-solving skills
- Availability to work various shifts
- Ability to use Windows operating systems
- Organization and work prioritization skills -Be One of Our
PeopleIt is our mission to always provide an environment where our
employees feel valued, inspired, and supported, so that they can
bring their best selves to work every day. -We believe that when
employees are happy and healthy, they are more productive,
creative, and engaged. We are committed to providing a workplace
that is conducive to happiness and a healthy work-life balance. -We
also believe that to be our best selves, we need to be surrounded
by people who are positive, supportive, and challenging. -We are
committed to creating a culture of inclusion and diversity, where
everyone feels welcome and valued. - -Teleperformance is an Equal
Opportunity Employer
Keywords: Teleperformance USA, Newport News , Pre-Licensed Representative - Onsite, Other , Richmond, Virginia
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