Manager, Community Care Community Health Operations

Company: Sentara Health
Location: Virginia Beach
Posted on: October 7, 2024

Job Description:

City/State
Virginia Beach, VA

Overview

Work Shift
First (Days) (United States of America)

This Manager role is part of the Sentara Community Care service line and will be responsible for state-wide community outreach and community relations programs. The purpose and mission of this Community Care leadership role is to improve the health and wellness of the community. They will develop and oversee program services and operations across all markets with a focus on program development, program enhancements, managing interdependencies and risks, program status and evaluation, program growth/expansion in both new and existing markets. This role will establish workgroups and work closely with the operational areas to design, develop and implement business processes and project plans to meet business requirements. This role will facilitate development of various reporting tools to monitor operational functions and identify opportunities for improved performance, including development and analysis of reports. They will form partnerships and develop relationships with community organizations and leaders. This role is the subject matter expert that is responsible for direct supervision, accountability and evaluation of an interdisciplinary clinical and non-clinical team that will perform community activities.

The leader of this role will be a strategic program leader for our community health and wellness activities across the state. She will develop and maintain the playbook, protocols, procedures, ensure activities are compliant with regulations and safe for patients. She will work with the regional leaders to learn what's working and not working to always improve the playbook. She will work on finding new ideas and activities that can be launched in the regions to improve the health and wellness of those we serve.

The leader of the role will be the strategic program leader for our CHW state-wide program. She will develop and maintain program details and playbook. The CHW's will report to her directly for program specific activities and the CHW's will work directly with the regional leaders to be deployed in their regions.

Bachelors degree required.

2 years healthcare experience required.

2 years leadership experience required.

2 years community health experience required.

5 years project management experience required.

Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

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Job Summary

This Manager role is part of the Sentara Community Care service line and will be responsible for state-wide community outreach and community relations programs. The purpose and mission of this Community Care leadership role is to improve the health and wellness of the community. They will develop and oversee program services and operations across all markets with a focus on program development, program enhancements, managing interdependencies and risks, program status and evaluation, program growth/expansion in both new and existing markets. This role will establish workgroups and work closely with the operational areas to design, develop and implement business processes and project plans to meet business requirements. This role will facilitate development of various reporting tools to monitor operational functions and identify opportunities for improved performance, including development and analysis of reports. They will form partnerships and develop relationships with community organizations and leaders. This role is the subject matter expert that is responsible for direct supervision, accountability and evaluation of an interdisciplinary clinical and non-clinical team that will perform community activities.

The leader of this role will be a strategic program leader for our community health and wellness activities across the state. She will develop and maintain the playbook, protocols, procedures, ensure activities are compliant with regulations and safe for patients. She will work with the regional leaders to learn what's working and not working to always improve the playbook. She will work on finding new ideas and activities that can be launched in the regions to improve the health and wellness of those we serve.

The leader of the role will be the strategic program leader for our CHW state-wide program. She will develop and maintain program details and playbook. The CHW's will report to her directly for program specific activities and the CHW's will work directly with the regional leaders to be deployed in their regions.

Qualifications:

BLD - Bachelor's Level Degree (Required)

Community Health Improvement, Healthcare, Leadership, Project Management

Skills

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission "to improve health every day," this is a tobacco-free environment. Associated topics: case manager, case management, development manager, liaison, office manager, plan, project, program development, project management, resource development

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